- Posted on: Nov 10 2017
Unbelievable passion and expertise, with a family atmosphere and care that you will not find anywhere else!!!!!
I am 36 years old and was diagnosed by “another unnamed company” with cataracts in both eyes. My first experience with this company was pretty on par for what you would expect from the general magical profession. It was a hurried experience with little knowledge about care, where most of the time was spent on pushing a product, and payment plan. Then………. I walked into the Plano office of Key-Whitman. I spent about an hour with Amanda (due to my poor sight I couldn’t read her last name) who absolutely blew me away with her knowledge about cataracts and her passion for what she does every day with patients like me. She was articulate, kind, patient and her love for what she does every day was extremely apparent. I was shocked when I learned that she was as she put it “a tech”. Her attention to detail, and ability to articulate and connect with me about what I was experiencing with my eyesight set the bar incredible high from my previous experience. Should everyone else at Key- Whitman Plano be half as good as Amanda, then I have found a place I can trust to operate on my eyes. My experience only got better. As I made my way to Dr. ElHaffar, she laid out all of the diagnosis, and took a lot of time to explain every detail of what I was going through with my diagnosis, and all of the options for treatment that I had. I was blessed by her transparency and desire for me to know the positives and negatives of every option. She never tried to sell me on an idea, but gave me all of the facts about my conditions and all treatment options. I felt like I was speaking with a family member who loved and cared about me deeply. It was an amazing experience. Key- Whitman has attracted wonderful, passionate, experts who love what they do and connect with their patients. If you have any eye issues at all, you owe it to yourself to experience real care with this organization. You would be short sighted not to. Thank you so much to Amanda, Sadaf, and Kimberly. You have made me feel at peace about the next steps of correcting my vision. I am so thankful I made the choice to get a second opinion with you.