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Higher Standards Mean Better Service

When searching for quality eye care, remember that it is important for
the whole staff to be highly qualified and well trained. If you are looking
into LASIK surgery, it isn’t just enough to make sure that the
surgeon is well-qualified, but everyone at the clinic. At Key-Whitman, all technicians are required
to become Certified Ophthalmic Assistants within a year of service. Making
this a requirement rather than an optional certification is our way of
assuring that everyone on our staff is held to the highest standards and
is committed to providing you with the best service possible.

To become a Certified Ophthalmic Assistant (COA), technicians must complete
an independent study course or an accredited training program and then
pass the COA level examination. The study program and the examination
include 20 specific knowledge areas that the technicians need to be competent
in before receiving their certification. Some of the areas that they need
to be proficient in include medical ethics, ophthalmic imaging, visual
assessment, patient services and education, and surgical assisting. Once
they have passed the certification examination, their training doesn’t
end there. They are required to earn continuing education credits to maintain
their certification. This encourages a high level of professionalism and
growth in their area of expertise. All of this makes them better qualified
overall to help care for you and to meet all of your vision correction needs.

COA-results-225x300 At
Key-Whitman, we want your experience to be the best possible, and we want to do everything
in our power to help you take care of your eyes. This can be accomplished
by having a staff that has a high level of knowledge and professionalism
to help with every step of the eye care process from the initial eye exam
to any type of surgery such as cataract surgery, which might be necessary.

Key-Whitman congratulates Bobi Modglin who passed her COA this past weekend.
We’re very proud of you Bobi! Welcome to the COA Club!

Posted in: Key-Whitman News, Procedures & Services

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