Higher Standards Mean Better Service

COA resultsWhen searching for quality eye care, remember that it is important for the whole staff to be highly qualified and well trained. If you are looking into LASIK surgery, it isn’t just enough to make sure that the surgeon is well-qualified, but everyone at the clinic. At Key-Whitman, all technicians are required to become Certified Ophthalmic Assistants within a year of service. Making this a requirement rather than an optional certification is our way of assuring that everyone on our staff is held to the highest standards and is committed to providing you with the best service possible.

To become a Certified Ophthalmic Assistant (COA), technicians must complete an independent study course or an accredited training program and then pass the COA level examination. The study program and the examination include 20 specific knowledge areas that the technicians need to be competent in before receiving their certification. Some of the areas that they need to be proficient in include medical ethics, ophthalmic imaging, visual assessment, patient services and education, and surgical assisting. Once they have passed the certification examination, their training doesn’t end there. They are required to earn continuing education credits to maintain their certification. This encourages a high level of professionalism and growth in their area of expertise. All of this makes them better qualified overall to help care for you and to meet all of your vision correction needs.

At Key-Whitman, we want your experience to be the best possible, and we want to do everything in our power to help you take care of your eyes. This can be accomplished by having a staff that has a high level of knowledge and professionalism to help with every step of the eye care process from the initial eye exam to any type of surgery such as cataract surgery, which might be necessary.

Key-Whitman congratulates Bobi Modglin who passed her COA this past weekend. We’re very proud of you Bobi! Welcome to the COA Club!