Where You'll Have Your Surgery and How to Make Payment Arrangements
LASIK is performed at Dallas LASIK Center at our Dallas Headquarters location
at 11442 North Central Expressway on the first floor. Most other surgery
is performed at the Key-Whitman Surgery Center on the first floor also
at the Dallas location or in Arlington at the Arlington Day Surgery Center
next door to our North Arlington office.
If You Have Additional Questions
For additional information, please contact a patient counselor by calling
Appointment Cancellation Policy
At Key-Whitman Eye Center, our goal is to provide exceptional eye care
in a timely manner. We have implemented an appointment/cancellation policy
which enables us to better utilize available appointments for our patients
in need of eye care.
To schedule your eye exam by telephone, please call us at 855-600-7296
or choose from one of our three locations,
or request an appointment online!
Cancellations of Appointments
Please call the Key-Whitman Eye Center promptly if you are unable to attend
an appointment. This time will be reallocated to someone who is in urgent
need of treatment.If it is necessary to cancel your scheduled office appointment
we require that you give at least 24 hours notice. You will be assessed
a $25.00 fee if you fail to cancel your appointment with the minimum 24
hour notice. Available appointments are in high demand and your early
cancellation will give another person the possibility to have access to
timely eye care. To cancel an appointment please call us at 855-600-7296.
Cancellation of scheduled surgeries require 24 hours notice.
Contact us for more information about any of these life-changing services.
To schedule a visit, you may call 855-600-7296.
Valet Service at our Dallas Location
We now offer FREE Valet service offered from 9:00AM - 3:00PM. We also
offer free WIFI and TV for our patients.
We offer six convenient metroplex locations to choose from, including
North Arlington and
South Arlington. Our Eye Centers comprehensive resources enable patients to have initial
consultations, testing, follow-up visits, and any needed medical vision
procedures done in our centers, without having to travel to facilities
Schedule A Visit
If you or someone you know is interested in any of our life-changing services,
call us at 855-600-7296 to speak to one of our Patient Services team members.
Unless your insurance company requires, you don't need a referral
from a doctor to contact us or to meet with one of our experts.
Our telephone receptionists are highly knowledgeable about the options
for vision correction and the individual specialties of our doctors. When
you call, they will ask the right questions to help guide you in the best
New Patient Checklist
Bring the following items with you to your appointment:
- List of daily medication (dosage and frequency)
- List of allergies
- Name, phone and fax number for your primary care physician
- Location and phone number for your pharmacy
- Insurance identification cards
- Driver's license
- Eyeglasses and/or current contact lens information
- Dark prescription sunglasses if you own them
Patient Easy Access
We have created an online tool which allows patient access 24 hours a
day, 7 days a week and 365 days a year. Through our "Patient Easy
Access" portal, you can request an appointment, pay a bill, securely
ask a question or request additional information from the convenience
of your own home or while you are traveling. Just find the bright yellow
button at the top of our site and set up a secure account and you will
be on your way.
Enter Patient Easy Access